Refund Policy
Last updated: 6 October 2026
- Paid plans are one-off payments for a fixed period (7 or 30 days) and do not renew automatically.
- Access is switched on as soon as your payment is confirmed. By buying, you agree that the service begins immediately.
- If the Service does not work because of a fault on our side, tell us at maumela.tshifhiwa.2@gmail.com within 7 days of buying. We will fix it, or refund you in full if we cannot.
- If you simply change your mind after your access has started, we cannot refund the plan.
- If you were charged twice or charged the wrong amount, contact us and we will correct it.
- Approved refunds go back to the original payment method through PayFast, usually within [5 to 10] business days, and your paid access ends when a refund is issued.
To ask for a refund, email maumela.tshifhiwa.2@gmail.com with your username and the order number.